Bedrock Business Solutions (Pty) Ltd

Standard Terms and Conditions of Business

Definitions
1. “these Terms and Conditions” means collectively the data entered by you on our website and/or the client take-on form containing the particulars of your business, these Terms and Conditions, and the quotation.
2. “parties” means collectively Us and You.
3. “POPIA” means the Protection of Personal Information Act 4 of 2013.
4. “Service Providers” means the legal, accounting, information technology and digital marketing services and office automation systems repairs and maintenance Service Providers, together with their relevant owners, directors, employees, sub-contractors and agents.
5. “Us / We” means Bedrock Business Solutions (Pty) Ltd, registration number 2026/131467/07, together with its successors in title, assigns, shareholders, directors, employees and agents.
6. “You” means your business together with its owners, directors, employees and agents.
Effect of these Terms and Conditions
1. These Terms and Conditions set out and record the terms and conditions upon which We will procure and manage legal, accounting, information technology, digital marketing, and office automation equipment servicing, maintenance and repair services on your behalf, and will set out our respective rights and obligations.
2. By clicking on the relevant section of our website, you will be deemed to have read, understood and accepted these Terms and Conditions, which must be accepted as a whole and not in part.
3. These Terms and Conditions supersede and replace any terms and conditions of business which You may have.
4. We will act as your agent in concluding a binding contract between You and our various Service Providers depending upon which services You require. Such Service Providers will in addition require You to sign and accept their standard terms and conditions of service, dealing with matters such as the information which You must supply to them, the standards of care and professional obligations which such Service Providers will owe to You in terms of their respective professional controlling bodies’ codes of conduct and relevant legislation, and the limitation of their liability in certain circumstances. However, the scope of the services which We will offer to You through our Service Providers, the fees which You will be charged, and the duration of the engagement between us, will all be dealt with in terms of this Agreement.
Commencement Date, Duration and Termination
1. This Agreement shall commence on the date of your acceptance of our quotation and acceptance of these Terms and Conditions.
2. This Agreement shall then continue and be of full force and effect indefinitely but may be terminated by either Party on not less than two calendar months’ written notice to the other, without penalty.
3. This Agreement may however be terminated earlier in the event that either Party commits a breach of its obligations as set out in this Agreement and fails to remedy such breach within a specified time period and as more fully set out below. This will, for example, apply if you fail to pay any amount due to Us in full and on due date and fail to remedy such non-payment within a specified period of time after receiving written notice to do so.
4. This Agreement shall also terminate automatically in the event that You go into provisional or final liquidation, whether compulsory or voluntary, or if You take steps to go under business rescue as provided for in the South African Companies Act 71 of 2008.
5. If this Agreement is cancelled for any reason, You will remain liable to pay all fees up to the effective date of cancellation.
Fees
1. We agree to charge the fees and You in turn agree to pay the fees to Us as set out in our quotation which You have accepted.
2. Our quoted fees are monthly retainer fees and You accordingly agree to pay such fees in full in advance for the month in question by no later than the 5th day of each month. In the event that this Agreement commences partway through a particular month, You agree to pay a pro-rata amount of such monthly retainer fee in respect of the unexpired portion of the month, with the full retainer fee then payable in advance at the beginning of the following month.
3. The fees set out in our quotation are exclusive of value added tax at the standard rate and are also exclusive of certain disbursements which the Service Providers may be obliged to incur on your behalf as a result of rendering such services. If disbursements are required, You will be quoted separately for same and once You accept such quotation, You agree to pay such disbursement costs on receipt of the relevant disbursement invoice.
4. You agree that all payments made to Us will be made free of set-off, deduction or counter-claim of any kind.
5. We will raise interest on all overdue amounts at the prime interest rate charged by First National Bank of South Africa from time to time plus 1% (one percent), and You agree to pay such interest.
6. Fees shall escalate in an amount equivalent to the annual percentage increase in the Consumer Price Index (CPI) for all urban areas as published by Statistics South Africa from time to time, plus an additional agreed percentage. You agree that such escalation will be applied automatically on each anniversary of the commencement date of this Agreement.
Non-payment of Fees
1. In the event that You fail to pay any fees due to Us in terms of this Agreement in full and on due date, We will be entitled to address a written notice to You per email, calling upon You to remedy this breach by paying the outstanding fees within a period of seven days.
2. In the event that You fail to pay the outstanding fees to Us in full within the aforesaid period of seven days, We shall have the right to cancel this Agreement and instruct the Service Providers to withhold rendering any further services to You.
3. If this occurs, neither Bedrock nor any of its Service Providers will be liable for any losses or damages which You may suffer as a result of the suspension of, or delay to, further services.
4. It shall however only be necessary for Us to provide You with two such notices in any twelve-month period, and in the event of a third breach by way of non-timeous payment, We reserve the right to cancel this Agreement in writing forthwith and to instruct the Service Providers to withhold the rendering of any further services to You.
5. All Service Providers shall exercise a lien over any material which they prepare or develop on your behalf and shall be lawfully entitled to retain such material or your file until such time as all outstanding fees and any disbursements due to Us in terms of this Agreement have been paid in full. In such event, neither Bedrock nor any of its Service Providers shall be liable for any loss or damage which You may suffer as a result of the lawful withholding of such materials and files.
Confidentiality
1. We agree and undertake, and will procure the agreement and undertaking of our Service Providers, that all of your business and personal information and data will be kept strictly confidential and will only be used strictly in order to perform these services, and will not be disclosed through any means or media to any third party except on a strictly need-to-know basis and then only with your prior written consent.
2. You in turn agree and undertake, and agree and undertake to procure that your directors, owners, employees and agents keep the terms of this Agreement strictly confidential and do not disclose the details hereof to any third party through any means or media without our prior written consent.
Intellectual Property
1. We agree and undertake and shall procure the agreement and undertaking of our Service Providers to respect and safeguard all of Your intellectual property and acknowledge and agree that We will acquire no rights of ownership therein.
2. You in turn acknowledge and agree that You will respect all of our intellectual property rights and assist to safeguard and protect same. Such intellectual property rights include but are not limited to the trade name “Bedrock”, which currently has the status of a common law trade mark in which We own all of the rights and associated goodwill, together with any logos, slogans, as well as the rights of copyright subsisting in our internet website. You accordingly agree that You will acquire no rights in our intellectual property, and nothing contained in this Agreement or the conduct of the Parties shall be deemed or construed to be a deed of assignment or transfer of such intellectual property rights.
Protection of Personal Information
1. You hereby consent to Bedrock accessing, storing, screening or processing your personal information or that of its customers, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA), which Bedrock and/or its agent reasonably requires.
2. Bedrock undertakes to process, store and disseminate your personal information in a manner that is compliant with the provisions of POPIA.
3. Your personal information is collected for the purpose of enabling Bedrock or its agent to carry out its obligations under this Agreement.
4. Nothing in this declaration is intended or able to detract from the provisions of POPIA, and any clause that is contrary to POPIA will be of no force or effect.
Warranties and Deed of Personal Suretyship
1. By accepting these Terms and Conditions, You warrant in favour of ourselves and our Service Providers as follows:
  1. All of the information which You have provided to Us regarding your business is true and correct in all respects.
  2. The person who enters the required information on our internet website and who accepts our quotation and these Terms and Conditions has the necessary authority to do so and accordingly to represent and bind your business to the terms of this Agreement. To the extent that such person does not have the requisite authority, then such person, in their personal capacity, indemnifies Us and holds Us harmless against all losses or damages which We may suffer as a result of your business disputing liability under this Agreement, terminating the same prematurely, or failing to make payments in terms thereof.
  3. The person who submits your business’s information and data onto our internet website and who accepts our quotation and these Standard Terms and Conditions, by their electronic signature, binds him/herself as surety and co-principal debtor with your business as principal debtor to Us, Bedrock Business Solutions (Pty) Ltd, in the capacity as creditor for all obligations owing by You to Us arising from this Agreement.
Address for Service and Legal Costs
1. You agree that the physical address and email address supplied by You on Our internet website shall be the address (until We are notified to the contrary in writing) where You will accept delivery and service of all notices, demands and court process arising from this Agreement.
2. You agree that in the event that We are obliged to take legal action against You to recover any outstanding fees due to Us in terms of this Agreement, You shall be liable for Our legal costs on an attorney and client scale, including collection commission and tracing agent fees where applicable.
Limitation of Liability
1. Whilst both ourselves and our carefully selected Service Providers shall use their best reasonable endeavours to provide the services to You in a prompt, efficient and professional manner, You nevertheless agree that You shall have no claim of whatever nature against either ourselves or our Service Providers for losses or damages arising from the rendering of the services to You, including in the event that We or our Service Providers are negligent. This exclusion shall not apply in the event that either We or our Service Providers are grossly negligent or commit a deliberately wrongful and unlawful act.
2. In any event, You agree and undertake that the maximum amount of any claim which You may have, from whatever cause arising, against ourselves or our Service Providers shall be limited to 12 months’ worth of fees which You would have paid to Us in terms of this Agreement.
Cession and Assignment
1. You acknowledge and agree that the rights and obligations which You enjoy and which are imposed upon You in terms of this Agreement are personal to You, and You may accordingly not cede, assign, transfer or delegate any of your rights or obligations in terms of this Agreement to any third party without our prior written consent, which consent shall not be unreasonably withheld.
2. You however acknowledge and agree that We shall be entitled, at our election, to cede, assign, delegate and subcontract our rights and obligations, either in whole or in part, to a third party or third parties, without requiring your prior consent, but on the condition that We provide You with reasonable written notice thereof and that the service levels which You enjoy shall not be materially and adversely affected as a result.
Clauses of this Agreement are Severable
1. The Parties acknowledge and agree that the individual clauses of this Agreement are separate and divisible from each other.
2. The Parties accordingly acknowledge and agree that in the event that one or more clauses are found to be invalid, void, unenforceable or unlawful for any reason, they shall be severed from the Agreement and shall in no way invalidate the remaining provisions of this Agreement.
Whole Agreement and No Variation
1. This Agreement constitutes the entire agreement concluded between ourselves and yourselves and replaces all previous written agreements, verbal agreements and consensual understandings.
2. No cancellation, waiver, amendment or addition to this Agreement shall be of any force and effect unless both parties agree thereto in writing. In this context, writing shall include an exchange of emails.
3. No indulgences or extensions of time which one Party grants to the other shall be construed as novating or prejudicing that Party’s rights in terms of this Agreement.
Independent Legal Advice
1. You acknowledge and agree that You have had the opportunity of taking independent legal advice before entering into this Agreement.

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Should you have any questions regarding these Terms and Conditions, please get in touch with us at info@bedrockbusiness.co.za

Bedrock Business Solutions (Pty) Ltd | Build Your Business on Bedrock | Terms and Conditions | Version 1.0 | 30 April 2026